Privacy and Data Protection Policy
Who is Responsible for Processing your Data?
ASOCIACION EMPRESARIAL VALENCIA PREMIUM
G98592934
C/ TURIA 67 PTA 4, 46008 – VALENCIA, VALENCIA
+34 670 11 69 86
protecciondatos@valenciapremium.com
What type of data do we have about you and how have we obtained it?
The categories of personal data that we process from clients and suppliers are:
- Identification data
- Postal or electronic addresses
- Commercial information
- Economic and transaction data
- Browsing data
We have obtained all the aforementioned data either directly from you through the presentation of a commercial offer, contractual proposal, etc., or through your company by providing us with the identification data and other information necessary to carry out the object of the contractual relationship between the parties. It will be your or your company’s obligation to provide us with updated data in case of modification.
For what purpose do we process your data?
We process the data provided to us by interested parties in order to manage different activities derived from specific procedures carried out in the area of sales, after-sales service, supplier management, service quality, etc. In this way, we will use your data to carry out any of the following actions:
- Provision of the services requested or delivery of the product purchased.
- Sending the information that you request through the contact form on our website or any other means of contact with our company,
- Providing both potential clients and our clients with offers of products and services of interest to them,
- Carrying out the administrative, fiscal and accounting management of our clients and/or suppliers,
- Carrying out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimized quality of service, etc.
Electronic means such as email, WhatsApp, etc. may be used to carry out any of these purposes.
For how long will we keep your data?
The personal data relating to natural persons linked to potential clients, clients and suppliers that we collect through the different contact forms and/or information collection (including data collected through cookies, if applicable) will be kept as long as its deletion is not requested by the interested party. The data provided by our clients and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal conservation periods according to the matter.
In the case of images obtained by the video surveillance system, the conservation period of the same will be 1 month, in accordance with the provisions of article 22.3 of the LOPDGDD, unless they should be kept for delivery to the competent authorities.
In any case, we will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to questions that arise or resolve problems, make improvements, activate new services and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all our systems.
What is the basis of legitimacy for the processing of your data?
Depending on the type of data processing, the basis of legitimacy is the following:
| PROCESSING | BASIS OF LEGITIMACY |
| Accounting Management: billing management with clients and/or suppliers | Maintenance, development and control of the contractual relationship between the parties |
| Fiscal Management: application of withholdings, bonuses, etc. | Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations |
| Administrative Management: management of logistics, warehouse, deliveries to the client, reception of goods, etc. | Maintenance, development and control of the contractual relationship between the parties |
| Marketing: Commercial actions on our products or services aimed at our clients or those people who have requested information regarding our products and services in the past, including conducting satisfaction surveys of our clients. | Free and unequivocal consent of the interested party (potential clients), we inform you that the withdrawal of this consent can in no case condition the execution of the contract that exists between the parties; legitimate interest of the company on the promotion and marketing of products or services similar to those obtained or requested by the people interested in the past. |
| Browsing data: derived from the use of cookies. | Express consent of the interested party. Execution of a contract for the case of necessary technical cookies. |
In the event that you do not provide your personal data, your contract cannot be executed, legal obligations or those derived from public authorities cannot be fulfilled.
To which recipients will your data be communicated?
We will not transfer your personal data to any third-party company that intends to use them in their direct marketing actions, except in the case that you have expressly authorized us to do so.
We inform you that we may provide your personal data to Public Administration bodies and competent Authorities in those cases in which they legally require us or in cases in which, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process; to answer any claim or legal demand; or to protect the rights of the company or its clients and the public in general.
We inform you that your data will not be transferred or communicated to third parties, the company is solely responsible for its treatment and custody.
Yes, we will provide your personal data to third parties (e.g. Internet service providers that help us administer our website or carry out the contracted services, computer support and maintenance companies, logistics companies, management and tax and accounting advice, etc.). In any case, these third parties must maintain, at all times, the same levels of security as us in relation to your personal data and, when necessary, will be bound by legal commitments in order to keep your personal data private and secure, and also to use only the information following specific instructions from the company.
Data transfers to third countries?
No data transfers to third countries are planned.
What are your rights as an interested party?
Anyone has the right to obtain confirmation about whether or not we are processing personal data that concerns them.
Specifically, interested parties may request the right of access to their personal data, as well as receive them in a common format and machine-readable if the processing is carried out by electronic means (right of portability).
Likewise, interested parties may request the right to rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Additionally, in certain circumstances, the interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to oppose the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.
Likewise, we inform you that you have the right to withdraw your consents granted at any time, without this affecting the legality of the treatment based on the consent prior to its withdrawal.
Likewise, the User is informed that at any time they can exercise the aforementioned rights by writing to us using the contact details that appear in point 1. When the data controller has reasonable doubts regarding the identity of the natural person who submits the request, they may request that the additional information necessary to confirm their identity be provided.
You will also have the right to file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
http://www.agpd.es/portalwebAGPD/index-ides-idphp.php
On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we promise not to send commercial information if you have informed us that you do not wish to receive it.
